Swiping right for the job: How tech is changing 'Matching' in the workforce
This report aims to show how different users—job seekers, employers, and other stakeholders—are interacting with new technologies. It explores how the injection of technological platforms and applications is changing traditional labor market matching interactions. The report also identifies the benefits and challenges of using these technologies, and reveals further questions and realities that must be confronted for labor market matching technology to have its greatest impact.
Throughout the report, the difficulties facing low- and middle-skill workers are highlighted. The report is intended to serve as a platform for discussion as labor market leaders plan for future use of continually evolving technological tools for connecting workers and employers.
The report will explore the following topics by section:
• Section II—Types of Labor Market Matching Technology: An overview of five different types of labor market matching technology, exploring benefits, limitations, and examples.
• Section III—Interactions with Labor Market Matching Technology: Highlights the ways that different stakeholders interact with varying labor market matching technology.
• Section IV—Innovations and Challenges in Labor Market Matching Technology: Explores benefits and challenges stemming from the use of labor market matching technology, and best practices to mitigate those challenges.
• Section V—Institutional Roles in Labor Market Matching Technology: Examines roles for different institutional stakeholders in improving the technology used in labor market matching.