Tourism, Travel & Hospitality Workforce Development Strategy 2014-2019
The tourism, travel and hospitality industry continues to experience growth and change. With visitor numbers to Australia continuing to expand into new markets, it is crucial that the workforce is suitably skilled and committed, in order to provide appropriate service to meet the demands of all aspects of consumer need.
Given the changing market demands that have emerged since the publication of the strategy, and in order to prepare for tourism activity over the next decade, a review of the framework is appropriate and timely. This second iteration of the Tourism, Travel and Hospitality Workforce Development Strategy outlines a series of priority areas for action that will strengthen the industry and better position it to take advantage of the continued and growing demand for its products and services.