Digital age literature review - Online moderately skilled click-work: Employment and working conditions
The importance of matching supply of and demand for paid work through online platforms, commonly referred to as ‘platform work’, is increasing worldwide. Types of platform work are highly diverse, ranging from highly specialised tasks, such as hiring a lawyer for legal advice, to more routine tasks, such as delivering food from a restaurant to a customer, to very basic tasks, such as entering numbers from a scanned receipt into a spreadsheet. This working paper focuses on online micro-tasks, a type of platform work which is delivered online via a website or app and requires only basic skills and education.